Troubleshooting Cisco VPN for teleworkers
Today, telecommuting and flexible hours at work have the employees of companies to be more productive. Solutions coupled with remote access VPN solutions to ensure that Road Warriors their corporate networks, IP data and other resources
necessary access.
During my days technical support, I have often thought that some users do on their own solutions to problems before on the line with her team of Help Desk. It would help them save time, be efficient and of course a lesser dependence on them
Help Desk.Ci below
, I identified some common mistakes of teleworkers and troubleshooting steps can reach you before the to take line with their support team.
Error 412 – Remote host not respondingCisco VPN error 412 is a common mistake is using the Cisco VPN Client This usually means that you don ‘t have a valid Internet compound these troubleshooting steps, you can follow to resolve this error ..
Check whether you are surfing the web. Open your command prompt window, and try to ping to different web pages. Try the problem on all other modes of transport (Ethernet card, air, telephone line) reproduce. Check the proxy settings on the network. If it uses a proxy paramètres.Vérifiez disable the presence of blocked ports for the Cisco VPN client to communicate with the stroke required. If you are in a hotel, the hotel can block ports. Try to be in discussion with the management of this regardé.Vérifiez have your personal firewall to ensure that no false data traffic is blocked. Tip: Turn off your firewall personnel.Ouvrez Profile Cisco VPN into a VPN profile editor to change the setting force keepalive = 0 = force keepalive 1Veiller NAT-T/TCP that is activated in your profile. (The port must be enabled 10000 on your firewall, or turn the firewall off temporarily). Check to confirm with your technical support that the hub you are trying to achieve progress. Try a different hub (if applicable)Error 403 -. Can the security gateway to contact
This error indicates that the group ID and / or group password can be wrong in the Cisco VPN connection profile. If the correct group ID and password for the profile group of Cisco VPN right to know the connection profile and select Edit. This opens the Authentication tab, and text boxes Authentication Group appears below.
If you do not know the real group ID and group password, contact your local system administrator for further assistance. Error 201 – The necessary VPN subsystem not availableError 201 on a Windows XP machine that the installation is corrupt and Cisco VPN client must be reinstalled. Go to Add / Remove Programs on your desktop, and remove system Cisco VPN client from your computer. Once the VPN client has been successfully uninstalled, install the VPN client and try again. If the problem persists, contact your local system administrator for further assistance.
Error 51 – Can not communicate with the VPN subsystemCisco VPN Client Error 51 is a very common mistake made on MAC OS you can use the troubleshooting steps follow below to correct this error.
Start your MAC.Fermez the window of the VPN client. Open a terminal window (Applications-> Utilities-> Terminal) and enter one of the following steps: (For older versions)
sudo / System / Library / StartupItems / CiscoVPN / CiscoVPN
sudo kextload / System / Library / Extensions / CiscoVPN.kext
you for a password. Enter the password and click Next. This will stop and restart the VPN subsystem. Finally, you can use the repair disk utility. To run the Disk Utility repair command on your machine, follow these steps:
“Applications” Go – Repair> File UtilitairesLancez disqueSélectionnez utility on your hard disk gauche.Cliquez key disk permissions. It may take some time to repair permissions disque.Quittez disqueRedémarrez utility and try to open the Cisco VPN client again.
For more information see error messages and troubleshooting Cisco VPN clienthttp://links.maas360.com/Cisco_VPN_Errors
links For more information about profiles CISCO VPN access http:/ /. maas360.com/Cisco_VPN_profiles
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